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DAY 1 AGENDA

Welcome to Digitalize and Automate 2021 – Accelerate growth in Europe

Moderated by Reidar Wasenius

PANEL DISCUSSION: How can we grow more European digital platforms?
LUNCH BREAK
12.30 - 12.55 Guided brain-stretching session

 

DAY 2 AGENDA

Welcome to Digitalize and Automate 2021: Opening of Day 2

Moderated by Reidar Wasenius

CUSTOMER VOICE: Digitalizing Municipalities (in Finnish)

Tuija Manninen, Business Director ICT Solutions, and Jyri Lehtonen, Business Director ICT, Kuntien Tiera Ltd  

CUSTOMER VOICE: Enabling an agile mindset through digitalization in a research center (in English)

Anja Ludolph, Helmholtz Center Munich (HMGU)

FIRESIDE DISCUSSION: Customer Experience in Service Management

What does extraordinary Service Management look like in 2025?

Event Summary and Closing with Efecte

Niilo Fredrikson, CEO, Efecte

Steffan Schumacher, COO, Efecte

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Counting the days to the event