Vendor Management

Vendor management is an increasingly important application for enterprise service management due to the more dynamic nature of enterprise services being outsourced, multi-sourced and insourced. The emerging System Integration and Management (SIAM) framework is defined as an approach to managing multiple suppliers of information technology services and integrating them to provide a single business-facing IT organization.

Efecte Edge combines a future-proof, SIAM-ready implementation for vendor performance, contract and service level management. The pre-integrated, seamlessly-linked nature of Efecte Edge makes the vendor management application one of the most powerful in the industry.

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Key Functionalities

  • Single point of record for all vendors and suppliers
  • Pre-integrated license and contract management
  • Centralized entitlement management of vendors to enterprise infrastructure
  • System Integration and Management-ready multi-vendor access management
  • Vendor performance management for service level agreements and resolution times

Check out other applications of the Efecte Edge solution: