HR Management

The HR Management application helps organizations to digitalize HR services. Instead of phone calls and emails that need to be manually processed, common HR service requests can be automated, recorded, and channeled digitally from the enterprise self-service portal to the HR service desk. Open questions and unusual HR requests can be answered quickly through the chat feature with dedicated service groups. Role-specific HR services such as employee on-/off-boarding can be limited to HR personal or business line managers. Approvals for HR requests are channeled according to the configurable workflow.

Products containing

Efecte HR Management Application:


Efecte Edge solution »

Enterprise Service Management »

Key Functionalities

  • HR services requests from self-service portal
  • Employee chat with multiple HR services group
  • Role- and site-specific HR services offering
  • HR requests reporting with flexible customizations