Feedback Management

Efecte Feedback Management is a complete Enterprise Feedback Management (EFM) system that enables your company to bring all of the customer data and information collected across channels together into one platform.

Products containing

Efecte Feedback Management Application:

Efecte Edge solution »

Enterprise Service Management »

IT Service Management »

Key Functionalities

  • Completely customizable dynamic forms to collect data
  • The most intuitive and advanced interface to analyze and report the feedback
  • Automatic alerts of high priority feedback
  • Full support for Mobile devices