Change Management

According to the ITIL framework, change management aims to ensure that standardized methods and procedures are used for efficient handling of all changes in the enterprise. Change management is a crucial part of managing service transition in any organization.

The change management application of Efecte Edge is a solution for controlling changes done in hardware, software, access rights and processes used for running your operations. The objective of the change management process is to ensure that changes are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner.

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Key Functionalities

  • Record all changes
  • Create an implementation plan of a change
  • Give work and cost estimates of a change
  • Split implementation of a change to tasks, each of which can be assigned to a single person or team
  • Ensure that every change is authorized, based on given plans and estimates
  • Track the progress of change implementation
  • Create a set of standard change templates
  • Use reporting to support reviewing implemented changes to develop your change implementation process

Check out other applications of the Efecte Edge solution: