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Efecte® Service Desk
We will help your IT transform from a fire department into a fired up Service Desk.
Efecte® Service Desk is a system for busy IT departments, with which to organize work and follow the progress of their operations.
Are you struggling with multiple internal service desks?
- Are you yearning for painless interaction with service providers?
- How much better would it be if you only needed to find answers to questions once?
Life After Efecte® Service Desk
- Control your IT operations
- You will have a clear view of your operations, the ability to make sure everything is working smoothly and that resources are used in an optimal way.
- Balls won’t get dropped
- Resolving issues is not dependent on one person. If someone goes on vacation or falls sick, this will not affect the speed at which you receive help.
- Follow trends and emerging issues
- You are able to follow volumes and emerging issues before they become emergencies.
What Do You Get
- Efecte® software solution for managing your support operations
- An extendable Efecte® ERP for IT platform
- PinkVerifyTM ITIL certified Service Desk
- Unrestricted capability to create your own reports
- Ready-made reports
- Email templates, one-level SLA
- Documentation and training
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ERP for IT >>