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Efecte® Configuration Management Database
Efecte® CMDB enables the agile management and modeling of IT systems and the information gathered from them. This solution ensures that all of the relevant information is assembled in a single system where it can be observed from various perspectives and utilized regardless of time and place.
Easy access to information, automated processes, and job control ensure the productivity of IT services and high quality for the end customer. The Efecte CMDB solution helps IT administration to be flexible during changes in business operations and to support them.
With this solution, the information affecting IT management activities is gathered from various data storage areas, files, individual workstations, and persons and is collected in a single information system. Not only does the CMDB solution collect and centralize information, but it also enables the analysis, visualization, and modeling of information, along with extensive scrutiny of its dependencies. This solution sets no limits on the creation of configuration items (CIs), and the customer is free to define the CIs it wants and their dependencies. As the basis for this, Efecte offers data models that are in line with best practice.
On the solution’s functionality
The data models of this Efecte solution can be parameterized in accordance with customer needs. Bringing new functionalities into the solution is easy with the platform's standard extension points. This solution also includes an effective Report Wizard feature, which can be used to create extensive reports on the CMDB information according to self-defined options or predefined report templates. Reporting operates on various levels of the organization, from strategic decision-making to operational planning.
Efecte’s authentication model enables multidimensional user authorization – even data-field-specifically. User rights can be defined for the configuration item level, a certain attribute, or a whole CI group.
Benefits of the Efecte CMDB solution offered:
- Improves IT management’s and services’ flexibility during business changes
- Offers ready-made best practice for achieving benefits quickly
- Enables superior observation and modeling of the information’s dependencies
- Makes the management of IT assets and other information considerably more efficient
- Enables cost savings due to resource optimization
- Makes operations’ planning and reporting to the management more efficient
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