Investment Bank FIH Gained Control of Their IT in 50 days
2010-04-03
- Efecte Gives Full Value for Money
When Danish Investment Bank FIH received an offer for an IT operations management solution, that would be in use 50 days, they did not believe it was possible. However, FIH chose Efecte’s IT management solution rather than a solution from some large solution provider, since those would have required at least one year for the project start-up and five times larger budget.
Efecte’s ERP for IT solution proved to be a simple solution to a difficult problem for Investment Bank FIH, which enabled the IT department to centralize their key functions.
“Those large solutions would have cost at least five times more than systems like Efecte. It was clear to us that they would be far more complicated to install and run than smaller solutions,” says Søren Bay Clausen, Assistant Director at FIH Bank in Denmark. So he decided to include three smaller players in the final round – including Efecte, with which he was rather impressed.
“Efecte seemed to be the best system on the market for controlling the infrastructure, but I was sceptical about the company’s promise that they could be ready to launch in just 50 days.” Efecte made it clear that they could do it within the 50 days and that was one of the reasons for choosing Efecte.
“In the beginning of a project we make sure, together with the customer, that the most important business targets and development issues have been taken into account”, says Christian Juul, Sales & Marketing Director from Efecte Denmark. “At Investment Bank FIH these targets have been met by building greater structure for IT operations and by documenting the selected processes to improve transparency of IT.”
An Overview of the IT Environment
Another very important function is documentation. Efecte system automatically generates an overview of the entire IT infrastructure via what’s called a CMDB. So far, Efecte has scanned more than 5,500 hardware assets, while 2,600 applications and configuration items have been imported into the system.
“Thanks to Efecte and the CMDB, change management is now much more of a ‘live process’ for us, and is almost fully automated. It is also much easier to implement changes, since we know who is using our systems currently, which means we can also find the best time to alter the production environment without creating problems. Change management has thereby become simple, daily routine for us.”
“CMDB was phase 1, and the next phase will be Software Asset Management. Right now we’re able to manage without it, but we can see that Efecte is a turnkey solution which has the potential to solve this task as well,” continues Clausen.
For more information, please contact:
Christian Juul, Sales & Marketing Director
Efecte A/S
Tel. : +45 3915 8135, Mobile +45 2711 6675
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FIH Erhvervsbank has a staff of 350 people working in five offices in Denmark. http://www.fih.dk/
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