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Efecte’s software solutions for IT operations management consist of a comprehensive set of products; all based on very agile and advanced technology. The essential functionality of the software includes process support in line with, e.g., ITIL models, as well as superior adaptability and search functions with comprehensive reporting. Efecte also supports multiple languages, online integrations and multi-company and multi-supplier environments.
Ease of use and 100% web browser user interface improve access to the IT support features, and their quality. Process support is seamless as Efecte applications are run on same platform – no integrations between applications are needed.
Efecte – advanced, agile software solution
Our agile technology also guarantees the solution’s long lifecycle and excellent price-to-productivity ratio. The software solution provides the customer with support for high-quality operations, to optimize IT costs, improve IT resource management, and improve IT operations reporting. The IT process information becomes more streamlined and transparent throughout the organization.
Efecte software solutions support optimization of operational efficiency and costs while also ensuring high service quality. Real-time, up-to-date information can be accessed at all times via the Web-based user interface. With Efecte, all users’ rights and views can be modified flexibly.
Record rollout times
Efecte’s software solution comprises of applications running on the same platform, therefore no integrations are needed. Efecte applications enable a stepwise, rapid implementation project that brings immediate benefits and further development on the chosen path. The agile platform and ready-made best practice models provide the customer with a foundation that is well suited to the further development of the IT operation environment. Efecte solution cost structure is clear and transparent, and it will not create any surprises for the customer as the project progresses. Furthermore, with Efecte you can avoid the expenses of combining several suppliers’ IT service management software solutions.
The Efecte solution provides transparency of project costs for the customer organization. Thanks to its fast and agile implementation, the solution’s initial benefits are realized quickly for the customer – in the matter of a few days. In addition to this, the solution’s long lifecycle ensures that the customer organization’s IT administration is developed for the long term, taking into account changing business requirements and needs.
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